30-Day Issue Resolution Policy
We want you to be satisfied with your purchase. Because our products are shipped directly from our suppliers, we follow a 30-day issue resolution policy rather than a traditional return policy.
This means we offer refunds or replacements only for specific issues, not for general returns.
What Is Covered (Within 30 Days)
You may be eligible for a refund or replacement if your order meets one of the following conditions:
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The item arrived damaged or defective
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You received the wrong item
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The item was lost in transit or never arrived
To qualify, you must contact us within 7 days of delivery and provide clear photo or video evidence of the issue.
All cases are reviewed individually and handled according to supplier approval.
What Is Not Covered
We do not accept returns or refunds for:
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Change of mind
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Ordering the wrong size, color, or variant
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Items that have been used, worn, or washed
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Minor color or size differences due to lighting or screen settings
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Delays caused by customs, weather, or shipping carriers
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Incorrect or incomplete shipping address provided at checkout
Returns
In most cases, returning the item is not required.
If a return is requested, it must be approved first. Unapproved returns will not be accepted.
Return shipping costs are not covered unless the item is confirmed to be defective or incorrect.
Refund Processing
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Approved refunds are issued to the original payment method
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Refunds are processed within 3–7 business days after approval
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Original shipping fees (if any) are non-refundable
Order Cancellations
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Orders can be canceled within 12 hours of placement
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Once processing has started, cancellations are no longer possible
Contact Us
If there is any issue with your order, please contact us first so we can help resolve it quickly.
Email: littlelivingthings@aol.com
Response time: 24–48 business hours
